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Solar US Pro Privacy Policy




Privacy Policy

SOLAR US PRO RESPECTS YOUR PRIVACY

Protecting your privacy is very important to us. Customers like you have trusted us with their solar energy needs since 2017, and we take our obligation to safeguard and secure your personal information very seriously. We want you to understand how we protect your privacy and when we collect and use your information.

TABLE OF CONTENTS

  • Information We Obtain From You
  • Information About Your Transactions
  • Information From Third Parties
  • Location Services
  • Access to and Correction of Personal Information

SUMMARY

This summary tells you the basics of our privacy commitment to you-how we collect and use your information, how we protect it, and who can see it. You should read the entire privacy policy below for full details.

  • We obtain personal information from you directly, from your transactions with us, and from third parties such as state departments.
  • We do not collect personally-identifying information from you when you visit our Web site or online services unless you affirmatively provide it to us.
  • We do not allow third parties to collect personally-identifying information from your computer or mobile device when you visit our Web site or use our online services.
  • We do not and will not sell your personal information.
  • Any third parties who perform services for us are required to safeguard any customer information and may only use it regarding performing those services.
  • We extensively secure and limit access to your information.
  • We protect information about potential, current, and former customers.

THE INFORMATION WE COLLECT

Non-public personally identifiable information ("Information") is information that identifies you and is not available to the general public. The following sections tell you more about how and when we collect your Information.

INFORMATION WE OBTAIN FROM YOU

During the quoting, application, or service handling processes you may give us Information such as your:

  • Name
  • Address
  • Phone number
  • Email address
  • Property details

If you gave us your email address, Solar US Pro may use it from time to time to notify you of such things as new services, special offers, or to confirm transactions. If you do not wish to be contacted by email for non-policy related communications, you may unsubscribe by following the instructions at the bottom of any Solar US Pro email you receive.

INFORMATION ABOUT YOUR TRANSACTIONS

We may collect Information about your transactions and experiences with us and others, such as your payment history, service claims, coverage, and property changes.

INFORMATION FROM THIRD PARTIES

We may receive Information about you from consumer reporting agencies, which provide us with property reports, claim reports, and/or credit information where permitted by law. When you ask for a rate quotation, we may obtain credit information if permitted by applicable state law.

LOCATION SERVICES

Your current location is only used if you permit our services to do so. If you allow your location to be obtained using a Solar US Pro app, or with a browser, we will use this information to return your estimated location. We use this information solely to distinguish your current location and not to identify you. Solar US Pro does not automatically track your location.

ACCESS TO AND CORRECTION OF PERSONAL INFORMATION

If you are a resident of Arizona, California, Connecticut, Georgia, Illinois, Maine, Minnesota, Montana, Nevada, New Jersey, North Carolina, Oregon, or Virginia, you have the right to request access to and correction of the personal information that we have collected from or about you. To do so, simply contact Solar US Pro's customer service department.

CONFIDENTIALITY AND SECURITY

We restrict access to your Information to employees who we have determined need it in order to provide products or services to you. We train our employees to safeguard customer information, and we require them to sign confidentiality and non-disclosure agreements. We maintain strict physical, electronic, and procedural safeguards to protect your Information from unauthorized access by third parties.

CALIFORNIA RESIDENTS

Under the California Consumer Privacy Act ("CCPA"), California residents have the following rights:

  1. The right to know what personal information we collect, use, and disclose about them
  2. The right to delete personal information that is collected or maintained by Solar US Pro
  3. The right to non-discrimination for exercising any consumer rights under the CCPA

CHANGES TO THIS PRIVACY POLICY

We may modify our privacy policy from time to time. The most recent version is always posted at SolarUSPro.com.

WHAT TO DO IF YOU HAVE PRIVACY OR SECURITY CONCERNS

If you have a concern about privacy or security at Solar US Pro, we want to hear about it by mail or email. Please write to us at:

Privacy Administration
Solar US Pro
634 W Grand River Ave
Williamston, MI 48895
or email us at admin@solaruspro.com

SOLAR US PRO COMPANIES

This Privacy Policy applies to all of the following Solar US Pro companies:

  • Solar US Pro General Energy Company
  • Solar US Pro Indemnity Company
  • Solar US Pro Energy Services
  • Solar US Pro Advantage Energy Company
  • Solar US Pro Choice Energy Company
  • Solar US Pro Secure Energy Company
  • Solar US Pro County Energy Company
  • Solar US Pro Energy Agency, Inc.

The Effective Date of the revised Privacy Policy is January 1, 2020.